Creator Relations Representative

We are looking for a Creator Relations Representative to engage with the global community of creators to identify, negotiate, and contract creators, influencers, and models to join and promote our platform.

• Location: Full-Remote, Anywhere
• Currency: USD, EUR, or GBP
• Contract: Self-Employed / Contractor

About OMG

OMG (Online Media Group) is a digital media agency and content delivery platform. We are attentive, innovative, disruptive, and work tirelessly in our mission to inform and entertain worldwide audiences. Our platform serves globally recognized brands and reaches a monthly audience of over 1 million across nearly 50 billion engagement moments.

Working at OMG

At our core, we are a technology driven organization; our people are highly skilled, creative, and focused on the goal. Some of them are generalists, some are specialists, all are problem solvers who want to see their input make a difference to our success. The senior leadership has a demonstrated track record, a vast amount of experience to share, and thrives on helping people succeed and grow.

We offer the opportunity to become part of our international, full-remote, organization; a dynamic, fast moving, but ultimately fun and challenging environment where we value independence and initiative, create opportunities for career development, and eliminate friction so that we can be an organization where everyone can deliver their absolute best.

About the Role

We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, we’d like to meet you.

Your goal will be to foster long-term relationships with creators, infulencers, and models, review their media portfolio, and help grow their subscriber base and our business.

To be successful as a Creator Relations Representative, you will apply your expertise and experience in understanding the motivations and needs of creators to attract them to our platform, contribute to the marketing and promotion of our creator community, be involved in multiple creative projects, and drive our creator relationships to the next level.

Responsibilities

• Identify and recommend appropriate creators to our platform, negotiate contracts, and onboard talent
• Serve as liaison between internal marketing, promotions, and content creators
• Assist in the creation and execution of branded content promotions and marketing
• Serve as the subject matter expert for all things influencer related both internally and externally
• Update and maintain the creator, influencer, and model databases
• Be the main point of contact of assigned creators, influencers, models, and prospect creators, influencers, and models
• Follow up regularly on the creator, influencer, and model portfolio and ensure subscriber satisfaction
• Respond promptly to model queries and complaints to find solutions and defuse tension
• Pass on issues to supervisors and senior leadership when needed
• Present new or additional products and services to existing creators, influencers, and models
• Approach prospective creators, influencers, and models through cold-calling, email etc. to meet recruiting targets
• Send reports on recruiting activity, accounts status, subscriber counts, and possible issues

Requirements

• Proven experience as a Creator Relations Representative or other sales role
• Experience in customer service is a plus
• Familiarity with CRM systems
• Strong communication and negotiation skills
• Excellent organizational and multitasking ability
• Assertiveness and confidence
• Goal-driven with the ability to work under pressure
• Good problem-solving skills
• High school diploma, BSc/BA in business is a plus, or equivalent experience